Digital Surge Crypto Review (Sep 2022)

July 20, 2022
Reviews

Digital Surge makes our list of the best-rated crypto exchanges in Australia because it supports over 300 cryptocurrencies, verifies most accounts instantly, and provides extra security for your coins through cold storage. However, it's not one of our top three exchanges in Australia, both because it charges higher fees than some other platforms, and because it doesn't allow trading with leverage.

Capital is the favourite among knowledgeable Australian crypto investors for its enterprise-grade security and zero trading commissions. If you're looking for a safe, cost-effective way to buy and sell crypto in Australia, I can't recommend Capital highly enough.

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What Is Digital Surge?

Digital Surge is a fast-growing, highly popular cryptocurrency exchange based in Brisbane, Australia. It was founded in 2017 by Dan Rutter and Josh Lehman, and it stands out from the rest of the exchanges available in Australia thanks to its low fees and wide range of cryptocurrencies available.

Digital Surge has invested a lot in security to ensure that its users’ crypto assets are always stored safely and that they can trade with the lowest possible spreads. Its customer support and sign-up process are two major upsides; you can sign up and start trading in just a couple of minutes and their customer support is available 24/7 and always keen to help.

In this review, I’ll go over all the pros and cons, benefits and prices of Digital Surge. I will also share my thoughts and recommend who it’s best suited for.

Pros & Cons Of Digital Surge

Pros

  • Quick Sign-up process: You can sign up and start trading in less than two minutes. There are no lengthy ID checks, just with your Australian or New Zealand ID or Driver's license.
  • User-friendly: New investors will have no trouble learning the ropes of this crypto exchange, and experienced traders will benefit from the market orders available. 
  • Instant Deposits: Your deposits will become available immediately if you deposit via PayID or POLI.
  • Two-Factor Authentication: You can set up an extra layer of security by activating two-factor authentication for any withdrawal.
  • Quick Sign-up process: You can sign up and start trading in less than two minutes. There are no lengthy ID checks, just with your Australian ID or Driver's license.
  • Your Assets, Secured: Digital Surge keeps most of its crypto assets secured in offline cold wallets. Only a small percentage remains in hot wallets, for liquidity.
  • Excellent Customer Support: On top of being available 24/7 through chat, you can request personalized trading advice from crypto experts.

Cons

  • Doesn’t support staking.
  • Doesn’t have Demo Accounts or a Test Environment.
  • Available only in Australia.

Features Of Digital Surge

#1 Quick & Easy Signup Process

The signup process is fully online, and you can get your account up and running in less than 2 minutes. We go over the whole process in the Signup Process section.

#2 Set-Up Market Orders

Digital Surge supports stop and limit market orders, so you can automatically sell or buy crypto at a specific price, or at a specific date using dollar-cost-averaging.

#3 Customizable Price Alerts

You can set up price alerts directly to your smartphone, to keep track of the prices of your favorite crypto, so you don’t miss out on any opportunity.

#4 Excellent Customer Support

Available 24/7 and with an excellent average rating of 4.8 on Trustpilot, Digital Surge’s customer service reps are actually helpful rather than just following a script.

Cryptocurrencies On Digital Surge 

Digital Surge supports over 300 different cryptocurrencies. Here are some of the most popular:

BitcoinBitcoin CashBinance Coin
EthereumEthereum ClassicFTX Token
AvalancheCardanoChainlink
DashHiveLitecoin
PolkadotSolanaStellar
TerraUnicoinXRP

Digital Surge Fees

  • Deposit Fees (PayID): Free
  • Deposit Fees (Crypto): Free
  • Deposit Fees (POLI): From $2 to $3.30 
  • Withdrawal Fees (AUD): Free
  • Withdrawal (To Another Wallet): Determined by the network (depends on the coin)
  • Instant Buying & Selling: 0.5%

Trading fees range from 0.5% to 0.1% depending on your 30-day trading volume.

30-day volume (AUD)Trading Fees
Less than $100K0.5%
Between $100K and $250K0.4%
Between $250K and $500K0.3%
Between $500K and $1M0.2%
More than $1M0.1%

How To Sign Up With Digital Surge

Anyone in Australia over the age of 16 can create a Digital Surge account. The process is very quick, in just 2 minutes you can start trading. Here’s how it goes:

#1 Visit Digital Surge’s website.

#2 Click on the Get Started button.

#3 Confirm your email.

#4 Verify your account using a government-issued ID or a driver’s license. The last step is to fund your account.

Digital Surge Reviews

Digital Surge has positive reviews from its users, and it holds an average rating of 4.9 on Trustpilot. All users agree on one thing: Digital Surge has excellent customer service.

Here’s what some of those users have to say about Digital Surge:

  • “I went through a whole bunch of duds: Plus500, Celcius, eToro + several more platforms. Nothing compares to how easy and simple it is to use Digital Surge.” – Spencer M.
  • “EXCELLENT SUPPORT! These guys have been great! If quality of support and response time is important to you this is the exchange for you.” – Brendan.
  • “Great for beginners. This is a great way to start out. The website is simple to use and understand, fees are low, and the customer service is excellent.” – Poppy M.

In Summary

Digital Source is one of the best-rated crypto exchanges in Australia, and for a good reason: it supports over 300 cryptocurrencies, verifies most accounts instantly, and provides extra security for your coins through top-of-the-line cold storage. New users can get a 50% rebate on trading fees when signing up using our unique signup bonus link below.

Digital Surge makes our list of the best-rated crypto exchanges in Australia because it supports over 300 cryptocurrencies, verifies most accounts instantly, and provides extra security for your coins through cold storage. However, it's not one of our top three exchanges in Australia, both because it charges higher fees than some other platforms, and because it doesn't allow trading with leverage.

Capital is the favourite among knowledgeable Australian crypto investors for its enterprise-grade security and zero trading commissions. If you're looking for a safe, cost-effective way to buy and sell crypto in Australia, I can't recommend Capital highly enough.

Digital Surge FAQs

Who Is Digital Surge Designed For?

Digital Surge is great for new investors looking to buy their first crypto with AUD. It's also a good fit for self-directed investors seeking access to new, small altcoins. 

Where Is Digital Surge Available?

Digital Surge is currently only available in Australia, though it may expand to other markets in the future.

Is Digital Surge Safe And Legit?

Yes, Digital Surge is a safe and reliable crypto exchange. It is registered with the Australian Securities and Investments Commission (ASIC) and the Australian Transaction Reports and Analysis Centre (AUSTRAC), making it a secure exchange you can trust.

Digital Surge Referral Code

Digital Surge isn't currently offering any benefits to users who sign up with a referral code, so we won't leave one here. Instead, we recommend investing in cryptocurrency with Capital instead, since Capital has lower fees and more investor-friendly features than Digital Surge.

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