If you live with a disability in Canada, you can save money on your cell phone plan, home internet, travel, transit and outings. Most phone companies offer a monthly accessibility discount, and many transit, travel and entertainment programs let a support person come along for free.
The key that unlocks most of these savings is paper proof. That usually means Disability Tax Credit (DTC) approval, a letter or statement from a disability benefit such as CPP Disability, ODSP or AISH, or a note from your doctor. All amounts below are as of September 2026. Offers change, so confirm with the provider before you switch plans.
Phone and internet discounts
These are the accessibility discounts that each provider lists on its own website. Most apply to monthly (postpaid) cell phone plans only.
| Provider | Discount | Who qualifies and proof | How to apply |
|---|---|---|---|
| Rogers | $20/month off, plus 20 GB extra data a month | Postpaid customers with a disability or accessibility need. Proof can be DTC papers, provincial disability support papers, a disability association membership or a medical note. The name must match the name on the line. | Rogers accessibility offers (online form, email, fax or mail) |
| Fido | $10/month off, plus 20 GB extra data a month | Postpaid customers. Same proof list as Rogers. Prepaid and home phone plans don’t qualify. | Fido accessibility plans |
| Bell | $10/month credit on plans over $25/month, or $35/month credit on plans over $90/month | New and existing customers with accessibility needs. Ask Bell what proof it needs. | Bell accessibility services, or call 1-866-310-2355 and ask for the Accessibility Services Centre |
| Virgin Plus | $10/month off plans of $25/month or more | New and existing customers with accessibility needs. Ask what proof it needs. | Virgin Plus accessibility, or call 1-888-999-2321 |
| Koodo | 25% off your monthly plan, plus 20 GB bonus data | Customers with a disability, on current and older plans. Ask what proof it needs. | Koodo accessibility, dial 611 or visit a store |
| SaskTel | $15/month credit | Customers with a vision, hearing, speech, mobility or cognitive impairment, on postpaid voice and data plans. You fill out a self-declaration form. | SaskTel mobility solutions |
| Lucky Mobile | 10 GB bonus data on plans of $26/month or more | Customers who self-identify with accessibility needs. | Lucky Mobile accessibility, or email [email protected] |
| chatr | 10 GB add-on on monthly plans of $25 or more | Customers with accessibility needs. | chatr accessibility (general inquiry form) |
Other providers
- Cogeco says it offers a recurring discount on mobile plans for customers who self-identify with a visual, speech, hearing or mobility impairment. It doesn’t publish the amount, so call and ask. See Cogeco accessibility services.
- Telus lists an accessibility discount on its accessible services page. Call Telus and ask for the accessibility discount to get the current amount and proof rules.
- Vidéotron doesn’t list a set discount. It says its offers vary and asks you to call so an advisor can help you pick a plan. No proof is needed for its adapted services.
- Freedom Mobile lists accessible plan options but doesn’t advertise a discount. Call 611 or 1-877-946-3184 to ask.
Can you stack the discounts?
Sometimes. Bell says its $10/month credit can be paired with other discounts, but not with another accessibility discount. Its $35/month credit can’t be combined with any other discount. Most other providers don’t say, so ask before you change plans. You can usually get only one accessibility discount per line.
Tips before you call
- Ask for the accessibility team or accessibility services centre. Regular sales staff may not know about the discount.
- Keep a copy of your approval letter handy, such as your DTC notice or benefit statement. Cover your Social Insurance Number before you send it.
- Make sure the name on your proof matches the name on the phone line. Rogers and Fido require this.
- Check your next bill. Rogers and Fido say the discount shows up on the bill after you’re approved.
- Compare the final price. A 25% or $20 discount on an expensive plan can still cost more than a cheap plan with no discount.
Low-cost home internet programs
Rogers Connected for Success offers low-cost internet, TV and mobile plans to people on social assistance and some disability benefits. Home internet starts at $10/month for speeds up to 25 Mbps, $20/month for 50 Mbps and $35/month for 150 Mbps, with unlimited usage and a modem included. For Ontario, the qualifying list includes CPP Disability, ODSP, Ontario Works and the Guaranteed Income Supplement. CPP Disability applicants send their most recent T4A(P) slip showing a disability benefit. Other provinces have their own lists, so check the Connected for Success eligibility page for yours. Rogers replies within 2 weeks.
Telus Internet for Good offers low-cost home internet in British Columbia and Alberta. People with disabilities who get BC Persons with Disabilities (PWD) assistance, AISH or CPP Disability can qualify. Mascon, a Telus company, runs the same program in its area; see Mascon Internet for Good for the document list.
Connecting Families is the federal program for $20/month internet with 50 Mbps download speed. It’s based on the Canada Child Benefit or the Guaranteed Income Supplement, not on disability, and you need an invitation letter from the government to sign up. A disability benefit on its own doesn’t qualify you. Learn more on the Connecting Families page.
Travel and transit
One person, one fare on domestic trips
Under federal rules, Canadian carriers can’t charge an extra fare for a support person’s seat on trips within Canada. This applies to the air, rail, bus and ferry companies covered by the federal accessibility rules. A support person helps you during the trip with things like eating, taking medication, using the washroom or moving to and from your seat. The rule also covers an extra seat for a large service dog, or if your disability means you need more than one seat.
Ask at least 48 hours before you leave. If the carrier needs medical papers, ask up to 96 hours ahead. The rule doesn’t apply to trips that include travel outside Canada. See the Canadian Transportation Agency guide.
VIA Rail
On VIA Rail, your support person travels free, in the same class as you. You’ll need either the “Request to Travel with a Support Person” form signed by your doctor or another approved health professional, or a card VIA accepts, such as the Access 2 card or a CNIB card. VIA asks for 48 hours’ notice. Details are on the VIA Rail accessibility page, and the list of accepted cards is on its associations for travellers page.
Recreation and entertainment
Access 2 card: Easter Seals runs this national card. You pay regular admission, and your support person gets in free at more than 500 movie theatres, attractions, venues and recreation centres. It works in all 10 provinces, Yukon and the Northwest Territories. The card costs $20 for 3 years or $30 for 5 years. You need a permanent disability that requires a support person, and a health professional must confirm this the first time you apply. Apply through the Easter Seals Access 2 page.
Parks Canada: A support person travelling with a visitor who has a disability gets free admission and free access to programs at Parks Canada places. Ask the site ahead of time what proof it wants to see. See Parks Canada admission.
CNIB card: If you’re legally blind, the CNIB card is proof of your disability. It may get you free or discounted transit, travel fares for you or your sighted guide, and admission discounts. It costs $10 and needs an eye report from your doctor. See the CNIB card page.
Provincial transit passes
Many cities offer cheaper transit if you’re on disability assistance. These are some of the larger programs. If your city isn’t listed, ask your local transit service or caseworker.
- British Columbia: If you get disability assistance, you get a $52/month transportation supplement. You can take it as cash or as a yearly bus pass good on scheduled BC Transit buses across the province. Call 1-866-866-0800 or see the BC Bus Pass page.
- Toronto: Residents aged 20 to 64 who get ODSP or Ontario Works meet the income test for the Fair Pass Transit Discount Program. Adult TTC fares drop to $2.10, and you stop paying after $98.70 in a month. It also works on Wheel-Trans. Apply online or call 416-338-8888.
- Calgary: The Low Income Monthly Pass costs $6.30, $44.10 or $63.00 a month in 2026, based on your income. You apply through Fair Entry, which accepts AISH papers as proof of income.
Tax credits and benefits that come with a disability
Getting approved for the Disability Tax Credit is worth the effort, because it opens the door to other help.
- Disability Tax Credit: lowers the income tax you or a family member pays. Your doctor or another medical practitioner fills out part of Form T2201.
- Registered Disability Savings Plan (RDSP): if you’re approved for the DTC, the government can add up to $3,500 a year in grants and up to $1,000 a year in bonds. Lower-income people can get the bond without putting in any money.
- Canada Disability Benefit: pays up to $204.20 a month from July 2026 to June 2027 to people aged 18 to 64 who are approved for the DTC and file their taxes.
For payment dates, see our guides to CPP payment dates, ODSP payment dates and AISH payment dates.
Common questions
Does CPP Disability qualify for the Rogers accessibility discount?
Rogers’ proof list doesn’t name CPP Disability. It accepts DTC papers, provincial disability support papers, a disability association membership or a medical note. If CPP Disability is your only benefit, a note from your doctor or DTC approval is the surest route, or ask Rogers if it will accept your CPP Disability statement.
What proof do I need for a disability phone discount?
It depends on the company. Rogers and Fido accept DTC papers, provincial disability support papers, a disability association membership or a medical note. SaskTel uses a self-declaration form, and Lucky Mobile lets you self-identify. For the others, ask before you apply.
Can I get a disability discount on Bell or Telus?
Yes. Bell gives a $10/month credit on plans over $25/month, or $35/month on plans over $90/month. Telus lists an accessibility discount on its website; call and ask for it to confirm the current amount and proof rules.
Do prepaid phone plans get a disability discount?
Rogers, Fido and SaskTel discounts are for postpaid plans only. Lucky Mobile and chatr offer bonus data on plans that meet a minimum price instead of a dollar discount.
Is there cheap internet for people on ODSP or AISH?
Yes. Rogers Connected for Success lists ODSP and CPP Disability in Ontario, with internet from $10/month. In BC and Alberta, Telus Internet for Good accepts PWD, AISH and CPP Disability.
Does my support person fly or ride the train for free?
On trips within Canada, carriers can’t charge for a needed support person’s seat under the one person, one fare rule. VIA Rail also carries your support person for free. Ask at least 48 hours ahead and have your form or card ready.