American Hartford Gold Review: Commitment To Customer Service

May 1, 2023

American Hartford Gold is a precious metal investment company that offers gold and silver coins, bars, and rounds, as well as storage options for physical precious metals. It also assists in opening up gold IRAs and has a buyback commitment in case you want to sell your assets. In this American Hartford Gold review, you'll discover why this precious metal IRA company's commitment to customer service is one of its top features. It also keeps you up-to-date on current news and offers interactive charting tools, so we can recommend this company to both new and reasonably-experienced investors.

Although AHG is a good gold IRA company, its pricing scheme isn't completely clear, and users have a hard time accurately estimating how much the service will cost. This isn't the case with our best-rated gold IRA, Augusta Precious Metals. If you're looking for the best possible customer service and a clear fee structure in your gold IRA, I can't recommend Augusta Precious Metals enough.

When it comes to investing in gold, you must choose a reputable company that will help you choose what assets to buy and that’ll keep your gold safe from thieves. There are dozens of companies in the U.S. offering this type of service, one of which is American Hartford Gold. Is this company a good choice to help you start your gold-investing journey? Or are there better options out there? Keep reading to find out.

What Is American Hartford Gold?

American Hartford Gold (AHG) is a precious metal investment company that allows clients to purchase and store physical gold and silver, such as coins, bars, and rounds. Hartford Gold provides complimentary assistance in opening up your gold IRA and offers no-cost delivery of your purchased metals to their secure vaults. Clients can also diversify their portfolios by purchasing metals and benefit from American Hartford Gold's commitment to customer satisfaction and transparency.

It’s a family-run business founded by Sanford Mann in 2015. He believed that holding physical precious metals is the only way to build true wealth, thus forming part of his mission to educate people about protecting their retirement savings through these safe-haven assets.

Located in Los Angeles and with favorable media coverage, the company has been endorsed by Rick Harrison, who strongly recommends them for safeguarding one's hard-earned savings from inflation. This has led to AHG being ranked No. 415 on the Inc. 5000 list of the fastest-growing private companies in the country in the financial services industry and No. 1 among gold companies.

Features Of American Hartford Gold

Let's take a look at the features American Hartford Gold has to offer.

#1 Current News And Interactive Charting Tools

American Hartford Gold gives current news and a suite of interactive charting tools to help people make better financial decisions. This feature allows users to stay up-to-date on economic news and events as they play out in real time. The interactive charting tools also provide a visual representation of the data, which can be used to track trends or compare different assets. This is an important feature for those who wish to make informed investment choices or want to follow their portfolio daily.

American Hartford Gold Review

The Current News and Interactive Charting Tools are beneficial because they allow investors to stay abreast of changing market conditions and understand how these changes affect their investments. With access to current news and information, users can take advantage of opportunities as they arise while avoiding potential losses due to a lack of information. The interactive charting tools give investors the power to quickly analyze data and make better financial decisions based on trendlines and projections.

For those who are new to investing, American Hartford Gold's Current News and Interactive Charting Tools allow first-time investors to gain greater insight into how specific industries or assets perform in various market conditions, empowering them to better adjust their portfolios and strategies accordingly.

#2 Easy 3-Step Start Process

The Easy 3-Step Start Process is one of the key features of American Hartford Gold. It makes it easy to get started with investing in gold and silver. This process allows you to determine the benefits of investing in gold and silver, determine which option is best suited for your needs, and eventually receive delivery and take physical control of your precious metals.

This feature is important because it provides a simple way for investors to begin investing without having too much knowledge or jumping through multiple hoops. The specific benefits this feature provides investors include saving time, reducing stress, and taking control of their assets sooner rather than later by quickly identifying which investment options are right for them.

#3 Access To An Account Executive From The Start

Getting help from an Account Executive with the first call removes some stress associated with investing for the first time. It means you can have all your questions answered quickly and make informed decisions about where you want your money. Additionally, when receiving delivery of precious metals, potential buyers have peace of mind knowing they already understand what they are purchasing before they pay for anything upfront.

#4 A Variety Of Products And Services

American Hartford Gold offers its customers a variety of products and services to help them achieve their financial goals. It provides a range of gold and silver coins, bars, and rounds that are perfect for investing in precious metals. In addition, American Hartford Gold also includes storage options for those who wish to hold the physical metal in secure allocated storage locations.

American Hartford Gold Review products offered

This feature is essential because it allows investors to build portfolios tailored to their needs. With the wide range of products and services available, customers can diversify their investments which helps minimize risk and maximize potential returns on their investments. It allows customers access to the global metals market with just one provider without using multiple accounts on multiple providers. Customers can also find better deals when they shop around as they have more options when choosing an investment option with American Hartford Gold's variety of products and services.

In addition, having such a wide selection means that customers can access different types of coins from different countries worldwide—all from the same provider! This level of convenience is beneficial since it eliminates the need for tedious research into various markets or sorting through multiple stores' individual offerings, which could be time-consuming or confusing for someone new to investing in precious metals.

#5 IRA Accounts And Rollovers

AHG provides IRA Accounts and rollovers to its customers, which is a great way to invest in gold and silver for retirement. It is important to note that American Hartford Gold’s fees for IRA accounts are low, making it an attractive option for those wanting to make the most of their retirement savings.

As a customer, you can easily transfer funds from existing accounts into a secure gold or silver Individual Retirement Account (IRA). This makes it easier for investors to diversify their portfolios without having to liquidate assets, make early withdrawals from their normal IRA accounts (which are subject to early withdrawal penalty fees), or open multiple accounts. Additionally, the taxes associated with converting funds into a precious metals IRA are either deferred or turned into tax-free distributions when using this feature, giving customers even more incentive to utilize it.

In addition, American Hartford Gold allows convenient online access to IRAs for account management. This enables customers to easily monitor their investment performance and make changes whenever necessary without paying additional fees or charges.

#6 Precious Metals Buyback

American Hartford Gold has a strong buyback commitment, which means it’s committed to buying back any gold or other precious metals from its customers if they decide to sell. This feature is important because it allows individuals to sell the gold and other metals they have purchased back to American Hartford Gold when needed without having to wait for an offer or go through a third party. In other words, it eliminated market liquidity issues from the client’s perspective.

American Hartford Gold Review buyback

This service provides many benefits for investors. For example, when you need quick cash for an emergency expense or other financial obligation, you can quickly sell your precious metals back to American Hartford Gold and receive payment on time (you’ll always find a buyer). Additionally, this buyback commitment provides much-needed liquidity and flexibility for investors who no longer wish to hold onto the metal but instead want to use their money for other purposes.

#7 Special Offers

American Hartford Gold offers its customers exclusive special, time-limited offers. These offers allow you to secure your financial future and take advantage of exceptional deals at no additional cost.

For instance, at the time of writing, you can take advantage of an exclusive offer of up to $10,000 in free silver on qualified purchases and three years with no IRA rollover, storage, maintenance, or insurance fees. This is a fantastic opportunity to save on costs and increase your savings.

This feature is important because it allows customers to take advantage of great deals that they may not be able to find elsewhere. It also encourages them to get started with their investments sooner rather than later so they can see the long-term benefits of investing in precious metals like gold. Additionally, these offers provide valuable incentives that make it easier to choose American Hartford Gold over other companies offering similar services.

Finally, these offers provide financial security by allowing customers to invest more money and grow their savings faster over time without worrying about extra transfers or storage fees.

#8 Positive Customer Reviews

American Hartford Gold has positive reviews from several trusted third-party institutions. They have positive reviews on TrustPilot, Google Reviews, Business Consumer Alliance, and Consumer Affairs. Furthermore, they are accredited by the Better Business Bureau (BBB). With such high ratings from these third-party institutions, you can rest assured that dealing with American Hartford Gold will be a smooth and successful experience.

American Hartford Gold Review testimonials

This generates confidence from investors about the quality of service they can expect from American Hartford Gold. You don't have to worry about scams or fraud when dealing with them because their reviews are consistently positive across all third-party sites. This feature helps people feel secure knowing their hard-earned money is handled responsibly and ethically.

Additionally, customers can read plenty of reviews from other consumers and get an idea of what others think about American Hartford Gold before deciding whether to buy from them. This helps give potential customers peace of mind knowing they are making an informed decision before investing in the company's products or services.

Pros Of American Hartford Gold

  • Low Cost: American Hartford Gold generally has lower costs and fees than other options like mutual funds and other Gold IRAs.
  • Variety of Assets: Clients can choose from various investment options, such as the various forms of gold and silver.
  • Live price feed: Hartford Gold offers a live price feed of gold, silver, and platinum spot prices. This allows you to accurately monitor the market value of these precious metals and make informed purchase decisions around your portfolio.
  • Professional Advice: An experienced financial advisor can provide personalized guidance tailored toward individual clients' needs and goals for retirement planning or other investment objectives.
  • Accessibility: Investment accounts are easy to set up online or by phone, with minimal paperwork required.
  • Liquidity: Assets can be easily liquidated since the company has a buyback commitment, allowing for quick sales.

Cons Of American Hartford Gold

  • Pricing is not transparent on the website: Customers cannot easily determine the fees they will be charged for transactions or storage with American Hartford Gold, making it difficult to compare pricing.
  • No platinum or palladium products: AHG only offers gold and silver, so customers interested in platinum or palladium as an investment option have to look elsewhere.


American Hartford Gold offers two ways to buy precious metals with them:

  • The first is a Gold and Silver IRA, which requires a minimum investment of $10,000. This plan includes storage in a secure vault, free shipping, and insurance on qualifying orders.
  • The second option is an individual account with American Hartford Gold. This requires an initial deposit of at least $2,500 and allows you to buy coins or bars outright. The fees for this account are lower than the IRA.

You don't need to pay additional charges to start a payment plan. If you want your gold and silver held in an American Hartford Gold account, you'll be charged:

  • $180 annually from the custodian for their upkeep and storage services.

When purchasing products through American Hartford Gold, customers can access physical gold coins and bars with as high as 0.999% purity (23.976-carat gold, which many round off to 24K) from world-renowned mints. Customers can also protect their investments using secure vaults in depositories such as Delaware for long-term storage needs. Additionally, customers may benefit from exclusive discounts on select products periodically throughout the year.

That said, American Hartford Gold isn't clear regarding markup fees. If you're not being charged transaction fees, that usually means the company's profits are baked into the unit price of the investment products they offer in the form of a markup. This is usually a percentage over the spot market price. The company doesn't clearly disclose its markup fees, making it difficult to determine if you're getting a good deal overall from buying and selling gold through AHG.

Otherwise, American Hartford Gold's pricing is competitive with other online precious metal dealers in the same market segment.

In Summary

Established by Sanford Mann in 2015 and located in Los Angeles, American Hartford Gold provides helpful services to ensure your retirement savings are safe and secure. With no extra charge on delivery of your precious metals, such as coins, bars, and rounds, to their secure vaults, plus complimentary aid with opening up your gold IRA, this company’s services can be very beneficial for first-time investors. Also, there are plenty of other features, such as news bulletins, interactive charting tools, and an easy 3-step start process that can help you make better decisions when it comes to investments. This company is suitable for first-time investors looking to safeguard their savings and prepare for retirement.

Although AHG is a good gold IRA company, its pricing scheme isn't completely clear, and users have a hard time accurately estimating how much the service will cost. This isn't the case with our best-rated gold IRA, Augusta Precious Metals. If you're looking for the best possible customer service and a clear fee structure in your gold IRA, I can't recommend Augusta Precious Metals enough.

American Hartford Gold Faqs

Is American Hartford Gold worth it?

Yes, individuals searching for a way to preserve their capital and protect themselves against inflation should consider American Hartford Gold as an investment option. This company provides noteworthy advantages, such as the opportunity to conveniently diversify into gold and silver, minor accounting costs, and exceptional liquidity. American Hartford Gold supplies a reasonable array of products that will suit most investors' needs and has been praised by multiple third-party reviewers. If you would like to invest in gold but want to avoid having physical bars or coins on hand, then American Hartford Gold could be the ideal solution for you.

Is American Hartford Gold safe?

Yes. American Hartford Gold has established itself as a reliable resource for precious metals IRA investments. The Better Business Bureau, Trustpilot, and Consumer Affairs have all given it remarkable ratings, with the Inc. 5000 listing it as the #1 gold company of 2021.

Are gold and silver IRAs a good idea?

Depending on your fiscal state, investing in gold or silver IRAs may be a sensible option. These accounts make it possible to invest in precious metal assets, providing protection against stock market fluctuations and inflation. Nevertheless, there are drawbacks associated with these types of accounts. They usually carry more costs than other retirement account options. They may involve expenses for storage and insurance of the metals. So, before setting up a gold or silver IRA, it is recommended to consult a financial advisor and contemplate your particular needs.

What are the risks of a gold IRA?

The primary risk associated with a gold IRA is the potential for price fluctuations. Gold prices can be volatile, so investing in gold carries a certain amount of risk (as do all investments). This risk is compounded by the fact that if you hold physical gold in an IRA, storage and insurance costs are also to consider. Furthermore, it can be difficult to liquidate your gold assets without penalty or tax consequences.

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