Is Crypto.com Safe? (May 2023)

March 12, 2022
Blog

Crypto.com is a reliable, safe, and secure cryptocurrency exchange operating in a wide range of countries. The exchange follows all relevant financial and risk-management standards in the countries it serves, and customers are unable to use Crypto.com's services unless they provide personal information.

With these factors in mind, as well as its support for over 100 cryptocurrencies, high-level security mechanisms, and lightning-quick price changes, Crypto.com is one of Canada's top crypto exchange platforms, and we strongly advise giving it a try.

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What Is Crypto.com?

Crypto.com is a Singapore-based global cryptocurrency exchange that was founded in 2016. It's a trademark of Foris DAX Asia Pte. Ltd, a Singapore-based company that's a subsidiary of Foris DAX MT (Malta) Limited.

You can use this platform to buy, sell, and trade a wide range of cryptocurrencies using a fiat currency, with minimal transaction fees, and through a variety of payment methods, such as through bank transfer or credit or debit card. In addition, the firm provides a mobile app, a cryptocurrency Visa card, a decentralized exchange, a standalone crypto wallet, and an NFT marketplace.

You can also stake your cryptocurrency, or keep it in a Crypto.com wallet for a certain length of time and earn up to 14.5% interest by using this platform.

Crypto.com is a great choice for those wanting to acquire and store cryptocurrencies like Bitcoin (BTC) and Ethereum (ETH). Crypto.com charges fees of 0.40% unless you have a high trading volume or a large CRO currency holding, which will lower your fee rates.

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Crypto.com currently supports 100+ coins and offers advanced trading order types, and it also allows you to trade crypto futures on its platform.

However, if you're a Canadian looking for the best trading experience with the lowest fees, I recommend trying VirgoCX and CoinSmart instead.

Is Crypto.com Safe?

Yes, Crypto.com is a safe crypto trading platform to use.

For starters, the platform has established a “Defense in Depth” online culture, which means that the security measures and procedures put in place by the company are also applied to each aspect of the business. Because of this, the platform has had little to no problems with hacking.

Additionally, all of the user funds are kept in cold storage, in a completely offline setting. The platform uses Ledger Vault, which is an institution-grade custody solution that employs hardware security modules and multi-signature private keys to keep user funds as safe as possible.

The company's cold storage system is insured for around $500 million as well, and this includes direct and indirect claims against custodians, physical damage to cold storage units, and the potential of robbery.

The site also uses hardware security modules (HSM) and multi-signature keys to safeguard its hot wallets. These hot wallets contain a tiny fraction of the firm's total assets, allowing for regular withdrawals without jeopardizing the entirety of the userbase's wealth.

Customer deposits are secured in reputable custodian accounts located all around the world, which are protected by local laws and regulations. For instance, residents of the United States can benefit from the Federal Deposit Insurance Corporation (FDIC)'s insurance coverage on their money.

The platform also uses Amazon Web Services, which offers network firewalls, web app firewalls, controlled TLS encryption across all services, logging, monitoring, real-time analytics, automatic threat identification, analytics that are in real-time, and a variety of security mechanisms tailored for the world's leading banks.

Is Crypto.com Regulated?

Crypto.com is a fully regulated cryptocurrency firm that adheres to all necessary financial and risk-management rules in the nations it serves. As a result, users are unable to utilize Crypto.com's services without providing personal information. To use Crypto.com, you must go through a fairly thorough identification procedure.

Is Crypto.com Supported In My Country?

The Crypto.com app is available in numerous countries. However, if cryptocurrency trading is not legal in your country, you will probably be unable to use the Crypto.com mobile app.

Here are some of the countries that Crypto.com currently supports:

AustriaDenmarkHungaryLuxembourgRomania
BelgiumEstoniaIcelandMaltaSlovakia
BulgariaFinlandIrelandNetherlandsSlovenia
CanadaFranceItalyNorwaySpain
CyprusGermanyLatviaPolandUK
Czech RepublicGreeceLithuaniaPortugalSwitzerland

What Are Crypto.com's Security Rules?

Data privacy evaluations are included in the company's fundamental architecture with Crypto.com. All deposits on the platform are subject to compliance checks, and staff is on hand to keep track of all crypto payments.

Users can also store their crypto credit locally on the Crypto.com wallet, which is compatible with all user cryptocurrencies stored in cold storage through its collaboration with Ledger Vault. A range of hardware security modules and multi-signature technology is used by Crypto.com to secure the platform.

The following security measures are included: multi-factor authentication, specialized security protocols, protected cold storage, and much more.

Alternative Crypto Exchanges You Can Use

Crypto.com is an extremely safe cryptocurrency exchange to use, but if for some reason you don't feel comfortable using it, or you're not located in a supported country, here are a few alternative exchanges that you can use:

1. CoinSmart – $50 Signup Bonus

Best In Canada

Trading fees: 0.2% (Medium)
Security: 95% cold storage
Signup bonus: $50

Low fees + excellent platform.

★★★★★

Rated 4.9/5

CoinSmart supports 16 cryptocurrencies, verifies accounts instantly, prides itself on its helpful customer service reps, and has a beautiful, well-rated app.

CoinSmart has been designated a Registered Marketplace by the Ontario Securities Commission (OSC), is registered as a Money Services Business with FINTRAC, and is a member of the anti-money laundering group TRUST, all of which means they're a highly secure exchange.

CoinSmart maintains a 95% cold storage policy, and as a publicly-traded company, its financials are audited by a third-party firm at least once per year.

If you're looking for a great all-around crypto trading platform, CoinSmart is an excellent choice.

Features

  • Very low spreads on trades
  • 24/7 customer support available via live chat and email
  • Instant account verification
  • Supports 16 cryptocurrencies
  • Registered Marketplace by the OSC
  • Immediate deposits and withdrawals
  • User-friendly for both beginners and advanced traders
  • 95% cold storage policy keeps your crypto extra secure

Cost

  • Account Opening: Free
  • Trading Fees: 0.2%
  • INTERAC Deposit: 1.5%
  • Bank Wire Deposit: 0%
  • Bank Wire Withdrawal: 1%
  • EFT Withdrawal: 1%

Signup Bonus

$50 bonus when you sign up using this link and our promo code YOREOYSTER.

Best For

Investors looking to trade with low trading fees.

2. VirgoCX – $20 Signup Bonus

#2 In Canada

Trading Fees: 0%
Security: 95% cold storage
Signup bonus: $20

Solid bonus + security.

★★★★★

Rated 4.7/5

VirgoCX offers 50+ cryptocurrencies, charges zero trading fees, and only charges spread between 0.5% – 0.95%, making it a cost-effective exchange.

VirgoCX’s trading platform and mobile app are intuitive and easy to use, even for beginners. It offers 24/7 customer support via live chat and email, plus an extensive FAQ section on its site.

VirgoCX charges no deposit or withdrawal fees on fiat and covers the first $6 in mining fees on ERC20 withdrawals. It requires 2-factor authentication on all accounts and maintains a 95% cold storage policy to keep your assets safe at all times.

As a new VirgoCX user, you'll receive a $20 bonus upon funding your account, which you can use to buy Bitcoin, Ethereum, or any of the dozens of assets VirgoCX supports.

If maximizing your investment potential is important to you, VirgoCX is a great choice.

Features

  • Lowest fees in all of Canada
  • Supports 50+ cryptocurrencies
  • Free fiat deposits and withdrawals
  • Free deposits and withdrawals on most cryptocurrencies
  • 24/7 support available via live chat and email
  • User-friendly for both beginners and more advanced traders
  • 95% cold storage policy keeps your crypto extra secure

Cost

  • Account Opening: Free
  • Cash Deposits: Free
  • Cash Withdrawals: Free
  • Crypto Deposits: Free
  • Crypto Withdrawals: Free for all major coins
  • Spreads on trades: 0.5% – 0.95%

Signup Bonus

$20 when you fund your account with $100 or more using this link.

Best For

Investors looking for the lowest fees in Canada.

3. ZenGo – Most Secure

Good All-Around

Account Opening: Free
Security: Best in class
Customer Support: Excellent

Top-notch security + average fees.

★★★★

Rated 4.4/5

ZenGo is free to use, which means you get the industry's best security for no cost. Sending and receiving crypto to and from ZenGo is also free, and their 24/7 support team answers most queries in 5 minutes or less.

ZenGo’s proprietary keyless technology means that your crypto is protected by two independently created mathematical secret shares: one that lives on your phone, and another that lives in the cloud. This unique setup means that your coins are always 100% secure, and that you’ll never have any trouble accessing them, even if your phone is lost, stolen, or broken, or if ZenGo (the company) were to go bankrupt, commit fraud, or cease operations for any other reason.

ZenGo supports more than 75 crypto assets, and it takes less than 30 seconds to open your free account.

Overall, ZenGo represents the next generation of crypto: with top-level security inside an easy to use app, ZenGo offers the best of both worlds.

Features

  • Supports 75+ crypto assets
  • 24/7 customer support
  • Extremely well-rated mobile app (4.7/5 on the App Store) 
  • Face scanning technology for even greater security
  • Up to 8% APY in crypto savings 
  • Cancel or speed up your sent transactions with one tap
  • Choose from the 3 network fees modes: economy, regular, and fast (applicable for BTC, ETH, and ERC20)

Cost

  • Account Opening: Free

Best For

Crypto investors looking for the most secure trading experience + low fees.

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Apart from the three mentioned above, there are others, which are slightly more expensive but offer a great user experience and ease of use. Some examples include Newton, Bitbuy and Shakepay.

In Summary

Crypto.com is a regulated, safe, and secure cryptocurrency exchange that is available in numerous countries and allows you to buy digital assets through many different means, such as crypto debit card purchases. The platform adheres to all necessary financial and risk-management rules in the nations it serves, and users are unable to utilize Crypto.com's services without providing personal information and linking a bank account.

With this in mind, as well as its support for over 100 cryptocurrencies, high-level security features, and lightning-fast price updates, Crypto.com is one of the top crypto exchange platforms in Canada, and we wholeheartedly recommend using it.

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