Capital.com Review (May 2022): Pros & Cons, Is It Safe/Legit?

April 14, 2022
Brokers
Capital.com Review

I’ve tested more than 100 brokers—first to find a trading platform for my own personal use, and later to write about them here—and Capital.com is the best I’ve used to date. Its streamlined, powerful interface makes trading easy, and its commitment to zero fees (aside from buy-sell spreads and overnight fees if you trade with leverage) means you can make the trades you want within a fair trading environment.

With the ability to trade stocks and crypto in a single place, plus the dedicated account manager every new user receives, I’m confident you’ll be happy trading with Capital.com. Click below to open your account in 5 minutes or less today.

79.17% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.


If you’re reading this Capital.com review on your phone, click the “Try free demo” button on Capital.com’s website, not the “Get the app” button. You can’t use the app without first opening an account.

We analyzed hundreds of data points relevant to the costs, benefits and features of trading with Capital.com and scored our findings on a 10-point scale across 10 distinct categories.
Fees 10
Signup Process 10
Minimum Deposit 10
Ease of Use 10
Deposit & Withdrawal Options 10
Customer Support 10
Asset Classes 10
Referral Program 0
Demo Account & Educational Resources 10
Safety & Regulation 10
Total 90

What Is Capital.com?

Capital.com was launched in the United Kingdom in 2016. Built by a hybrid team of software developers and bankers, Capital.com leverages a unique method of processing transactions that improves market efficiency and allows them to offer commission-free trading: you just pay the buy-sell spread and overnight fees if you’re trading with leverage.

Capital.com is backed by major investors and is regulated by the Financial Conduct Authority in the UK, as well as several other regulatory bodies around the world. In this Capital.com review, we’ll dive deep into every aspect of the trading platform, including its fee structure, the asset classes you can trade, customer support, and more.

Capital.com is available in nearly every country in the world—including India, the Netherlands, Germany, the United Kingdom, and others—with the exception of the United States, Taiwan, Belgium, and a few island nations. Use our tool below to verify that Capital.com operates in your country.

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Yes, you can open an account with (broker name) if you live in Afghanistan.


Our #1-rated commission-free broker is Capital.

Pros & Cons of Capital.com

Pro #1: Zero Fees

I’ll elaborate on this more below, but it’s worth mentioning again here that you won’t pay any fees (aside from spreads and overnight fees) when you trade with Capital.com. This is a big deal.

Pro #2: Trade Stocks & Crypto In A Single Place

There are surprisingly few brokers that allow you to trade both stocks and crypto in a single place, and Capital.com is one of those brokers. Better yet, rather than having to use complex crypto wallets, you can trade all your crypto just as you would any other stock right inside the Capital.com trading platform.

Pro #3: Dedicated Account Manager

I elaborate in section #6 below why I’m such a fan of Capital.com’s customer support structure, which assigns every user with a dedicated account manager.

This may not seem like a big deal, but trust me when I tell you it’s absolutely game-changing.

Imagine never waiting on hold again…

CFDs are complex instruments and come with a high risk of losing
money rapidly due to leverage. 79.17% of retail investor accounts lose
money when trading CFDs with this provider.
You should consider
whether you understand how CFDs work and whether you can afford
to take the high risk of losing your money.

Pro #4: Top-Notch Desktop & Mobile App

The Capital.com desktop trading platform and mobile app combine beauty and power in a single package. I appreciate how easy the app makes mobile trading, while still knowing I can make complex trades in the web platform any time I need to.

I’ve been trading with Capital.com for more than 3 years now, and there’s only one disadvantage I’ve found with them in all that time.

Pro #5: The Perfect Demo Account

You might be thinking, “Who cares about the demo account?”, and I felt the same way before I started trading with Capital.com. But now I use my demo account as a testing ground where I can try out my trading strategies with zero risk. This move alone has made me tens of thousands of dollars in profits over the 3+ years I’ve been trading with Capital.

Con #1: No Referral Program

As I mentioned in section #8 of this Capital.com review, they don’t offer a referral program. This doesn’t matter if you just want to trade on your own, but if you plan to sign up your friends as well, it means you won’t get anything in return.

Of course, many other trading platforms also don’t offer referral programs, so before you let the lack of a referral program turn you away, recognize that this is more of an industry problem than it is a problem specific to Capital.com.

Account Types

Unlike other brokers, some of which have dozens of account types with different fee structures and capabilities, Capital.com keeps it simple with a single account type, making it very easy to use.

Here’s a breakdown of our 10 scoring categories, each scored out of 10 for a total of 100 points.

#1 Fees

With Capital.com, you won’t pay any fees:

  • Zero signup fees
  • Zero deposit fees
  • Zero inactivity fees
  • Zero withdrawal fees
  • Zero “per-trade” fees
  • Zero commissions on trades
  • Zero fees for real-time quotes

In fact, there’s only one type of fee you might find yourself paying with Capital.com: overnight fees.

Every trading platform charges overnight fees on leveraged trades (otherwise known as margin trading, when you borrow money from the trading platform to make larger trades), and because Capital.com’s overnight fees are some of the lowest in the industry, it’s also a great choice if you choose to make leveraged trades.

(Note: If you aren’t familiar with leveraged trading, we suggest trading without leverage for at least a few months before diving into it.)

Capital.com has low bid-ask spreads that are always shown transparently before you make every trade.

Capital.com Fees Score: 10/10

#2 Signup Process

Signing up for Capital.com only takes about 5 minutes. The signup process is fully online (no need to mail or fax in any documents), and you can start trading as soon as you open your account.

The signup process is user-friendly. Capital.com just asks you a few basic questions (name, date of birth, country of residence, etc.) and then you’re good to go. You will need to verify one piece of government-issued ID, so have your driver’s license, passport, or another piece of ID on hand.

Capital.com Signup Process Score: 10/10

#3 Minimum Deposit

Capital.com carries a minimum deposit of just $20, €20 or £20, depending on the base currency you choose for your account. Let me explain how that works.

When you sign up for Capital.com, you’ll need to choose your base currency from either the U.S. dollar, the Euro, or the British pound. The best currency for you is the currency of the markets you plan to trade. For many of us, that’s going to be the U.S. dollar, since most of the major global markets use the dollar. But if you want to trade on exchanges in Europe or elsewhere, you may want to choose the Euro or the pound.

It’s worth noting that Capital.com doesn’t charge any currency conversion fees, so even if you use the Euro or the pound as your day-to-day currency, you may still want to choose the dollar as your base currency so that you can more easily trade on the U.S. markets.

Personally, I add funds to my Capital.com account from my N26 bank account, so I’m not charged any currency conversion fees, but whether you are or not will depend on your bank. Overall, Capital.com’s approach of having an extremely low minimum deposit is ideal.

Capital.com Minimum Initial Deposit Score: 10/10

#4 Ease of Use

I used to only use the Capital.com web platform to make my trades, and I loved it. But in the past two years or so, I’ve been doing more mobile trading in the app, since I started trading more frequently.

Both platforms are extremely easy to use, though what’s surprised me the most is how powerful the mobile app is. You can do nearly everything on the mobile app, including complex technical analysis and charting, plus get all the research you could want about a stock right there.

The Capital.com app has a 4.4/5 rating on the Google Play Store and a 4.8/5 rating on the Apple App Store.

Capital.com Ease of Use Score: 10/10

#5 Deposit & Withdrawal Options

Capital.com accepts deposits via credit card, debit card, bank transfer, electronic transfer, and wire transfer. It processes deposits via credit card, debit card, and bank transfer.

I’ve deposited money into my Capital.com account in two ways: via credit card and via bank transfer. The credit card deposits show up in my account instantly (less than 5 seconds), while the bank transfers normally take about 2 business days.

Withdrawals take about 2 days to process regardless of the method.

You can deposit money into Capital.com in U.S. dollars, Euros, or British pounds.

Capital.com Deposit & Withdrawal Options Score: 10/10

79.17% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

#6 Customer Support

One of the reasons I switched to Capital.com was because of their best-in-class customer support, and they haven’t let me down.

When I first opened my account, I was assigned a dedicated account manager, Joanna, who would handle any questions or problems that came up for me. I was given Joanna’s direct email address and phone line and told to call her any time I needed anything.

I’ve called Joanna a few times in the past 3+ years, and she generally picks up after just a couple of rings (about 10-15 seconds). Once or twice she’s been helping another caller, but then I just leave her a quick voicemail asking her to call me back. It’s never taken more than 15 minutes to hear back from her.

On top of having a dedicated account manager available via phone and email, Capital.com also offers 24/7 support through these channels:

  • Online live chat
  • Telegram
  • Facebook Messenger
  • Viber
  • WhatsApp

In my experience, Capital.com answers these live chat platforms in about 5 minutes or less.

Capital.com offers support in at least 8 languages: English, German, French, Italian, Spanish, Russian, Turkish and Arabic.

Capital.com Customer Support Score: 10/10

#7 Asset Classes

Stocks

  • Trade thousands of stocks from large and small stock markets in these countries: United States, Canada, United Kingdom, Germany, France, Hong Kong, Japan, China, Singapore, Italy, Ireland, Norway, Russia, Spain, Sweden, Switzerland, and others
  • Dozens of global exchanges available to trade on
  • Perform technical analysis from inside Capital.com’s web platform or mobile app

Currency Pairs

  • All of the major currency pairs—plus hundreds of less popular currency pairs—are offered, including pairs with USD, EUR, JPY, GBP, CAD, AUD, CHF, CNY, HKD, SGD, SEK, NOK, DKK, RUB, TRY, PLN and more. All of the major currency pairs have extremely tight spreads, and most of the minor currency pairs have favourable spreads, too. This is one of the reasons why Capital.com has become quite popular among both retail traders and professional traders.

Commodities

  • Popular markets like oil, gold, silver, copper and natural gas
  • Less popular markets like carbon emissions, orange juice, cotton, aluminum, sugar, wheat, cocoa, coffee and palladium

ETFs

  • Vanguard High Dividend Yield Index Fund ETF
  • Vanguard Real Estate ETF
  • ALPS Medical Breakthrough ETF
  • Direxion Daily Technology Bull 3x Shares
  • Many ARK ETFs (ARK Innovation ETF, ARK Genomic Revolution ETF, ARK Autonomous Technology & Robotics ETF, etc.)

Indices

Capital.com offers a number of indices and thematic investments. Here are some of the more interesting ones you can trade:

  • Berkshire 10 Index
  • CMIC E-commerce Index
  • Corona Anti-Virus Index
  • Crypto Index
  • E-Sports Index
  • Electric Cars Index
  • US Airlines Index
  • US Cannabis Index

Cryptocurrencies

Here’s a video I made explaining how to trade crypto CFDs with Capital.com:

Capital.com Asset Classes Score: 10/10

#8 Referral Program

The lack of a referral program is really the only drawback to Capital.com, though that’s not unusual: many online brokers don’t have referral programs, either.

This means Capital.com receives a 0/10 score, similar to many other trading platforms.

Capital.com Referral Program Score: 0/10

#9 Demo Account & Educational Resources

Capital.com’s demo account is as good as it gets. Why? Because it’s the exact same as the real trading experience.

Unlike other brokers, many of which impose arbitrary time limits on their demo accounts (7 days, for example), you can use the Capital.com demo account for as long as you want.

My favorite thing about it is that you can toggle between your demo and live trading account with a single click. I frequently use my demo account to test out trading strategies risk-free: if it works out, I’ll do the same with real money, and if it doesn’t, I won’t.

As for educational materials, Capital.com has plenty. Users can access helpful training videos from right inside the trading platform, and there are hundreds of helpful blog posts and videos on the web platform and inside the mobile app as well.

Capital.com Demo Account & Educational Resources Score: 10/10

#10 Safety & Regulation

Capital.com is regulated by four distinct financial regulatory bodies:

  • Financial Conduct Authority (FCA) in the UK
  • Cyprus Securities and Exchange Commission (CySEC) in Cyprus
  • National Bank of the Republic of Belarus in Belarus
  • Australian Securities and Investments Commission (ASIC) in Australia

Each of these regulators has their own rules designed to protect users investors. For example, the Financial Conduct Authority covers deposits up to £85,000, which means that if Capital.com went bankrupt, you’d get back 100% of your account balance up to £85,000.

Capital.com also offers a unique security feature called Negative Balance Protection, which protects you when the positions in your account drop in value. Negative Balance Protection ensures you can never lose more money than what you’ve deposited into your account, which is a very valuable feature when prices are changing quickly.

Capital.com Safety & Regulation Score: 10/10

In Summary

I’ve tested more than 100 brokers—first to find a trading platform for my own personal use, and later to write about them here—and Capital.com is the best I’ve used to date. Its streamlined, powerful interface makes trading easy, and its commitment to zero commissions (aside from buy-sell spreads and overnight fees on leveraged trades) makes for a great overall trading environment.

With the ability to trade stocks and crypto in a single place, plus the dedicated account manager every new user receives, I’m very confident you’ll be happy trading with Capital.com. Click the button below to open an account in 5 minutes or less today.

79.17% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

Capital.com FAQs

How does Capital.com work?

Capital.com works in the same way as most other brokers: it provides a marketplace for traders to buy and sell stocks, commodities, indices, forex, and cryptocurrencies.

What sets Capital.com apart is its commitment to zero fees, its customer service, and its easy-to-use website and mobile apps.

Is Capital.com good for beginners?

Yes, Capital.com is a great platform for beginner traders for a number of reasons:

  1. Zero Fees: The most important thing new traders should be looking for is a platform with zero fees, which is what Capital provides.
  2. Simple User Interface: Both the desktop and the mobile app are easy to use, even for beginners who have never traded before (see section #4 above for screenshots).
  3. Excellent Customer Support: As a new trader, you’re going to have questions about how things work. Rather than joining one of the big institutional brokers, who make you wait on hold for 90 minutes or more just to answer a simple question, we suggest joining a smaller trading platform that can provide real-time support when you need it.

Can I trade crypto with Capital.com?

Yes, you can buy and sell crypto with Capital.com, including Bitcoin, Ethereum, Dogecoin, and dozens of other coins. The video above demonstrates exactly how to buy and sell cryptocurrencies with Capital.com.

Where is Capital.com based?

Capital.com has offices in London, Gibraltar, Limassol, and Minsk. It is regulated by the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC) in Cyprus, the National Bank of the Republic of Belarus in Belarus, and the Australian Securities and Investments Commission in Australia.

Can I trade options with Capital.com?

No, you cannot trade options with Capital.com. Options are a much riskier investment avenue that should only be used by professional traders.

Is Capital.com legal in India?

Yes, Capital.com operates legally in India. Indian traders can sign up for Capital.com here.

What is the minimum deposit for Capital.com?

The minimum deposit for Capital.com is $20, €20 or £20, depending on the currency you choose for your account. If you choose to have your account in US dollars, then, your minimum deposit will be $20.

How does Capital.com make money?

Like all brokers, Capital.com makes money on the spread (also known as the bid-ask spread) between the buy price and the sell price on every trade. Unlike most other brokers, Capital.com chooses not to charge other fees such as trade commissions, withdrawal fees, and inactivity fees.

How do I withdraw money from Capital.com?

You can withdraw money from Capital.com via credit card, debit card or bank transfer to your bank account. All withdrawals take about 24 hours to be processed, and there are no fees involved.

Is Capital.com reliable?

Yes. Capital.com is regulated by some of the world’s top financial regulators, including the Financial Conduct Authority (FCA) of the United Kingdom. It’s backed by some of the UK’s top investors, and has been operating successfully since 2016.

Can I trust Capital.com? Is Capital.com legit?

Capital.com is a totally legitimate broker. It’s been around since 2016, has won numerous awards for its design and trading experience, and is regulated by some of the most stringent financial regulators in the world.

CFDs are complex instruments and come with a high risk of losing
money rapidly due to leverage. 79.17% of retail investor accounts lose
money when trading CFDs with this provider.
You should consider
whether you understand how CFDs work and whether you can afford
to take the high risk of losing your money.

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