The Best Online Banks In Poland

January 18, 2021
Banks

To determine the best online bank in Poland, we scored three highly popular banks—N26, Revolut and bunq—on 60+ metrics. You can see their overall score out of 100 points in the summary table, plus a side-by-side comparison below.

If you’re a Polish citizen, student, expat or foreigner living in Poland, these are the best online banks for you.

N26 is the most popular online bank in Europe, and for good reason. With a powerful, intuitive mobile app, low fees on domestic and international transactions, and excellent premium accounts, it’s also our top pick for the best online bank in all of Europe. We highly recommend opening an account with N26.

Revolut users love its easy-to-use mobile and desktop apps, having their spending categorized automatically, and the travel insurance that comes with Revolut’s more premium plans. The bank scores reasonably well on our scale, though it does lose some points for having a less competitive fee structure and limited customer support.

Bunq is a new and upcoming online bank that offers an innovative approach to its everyday usage and its usefulness as a replacement for regular banks. However, for much as its innovations go, it misses the mark on important categories like its domestic fees and the few features or lack thereof in terms of user protection and insurance.

 N26RevolutBunq
Domestic Fees952
International Fees856
Everyday Usage987
Interface & Usability10108
Mobile App Functionality875
Customer Support837
Security & Regulation1078
Travel Insurance1080  
Insurance & Purchase Coverage1062
Rewards & Bonuses1098
Total926853

Now that you've seen their overall scores, here's a more detailed look at how each bank scores on those ten categories.

 N26RevolutBunq
Total Score92/10068/10053/100
Monthly feesN26 Standard: Free
N26 Smart: €4.90/month
N26 You: €9.90/month
N26 You: €16.90/month
Standard Plan: Free
Premium Plan: €7.99/month
Metal Plan: €13.99/month
Travel Plan: Free
Premium Plan: €7.99
Super Green Plan: €16.99
1 Domestic Fees
Domestic ATM withdrawal feesN26 Standard 3 Free Withdrawals per month
N26 Smart: 5 Free withdrawals per month
N26 You: 5 Free withdrawals per month
N26 You: 8 free withdrawals per month
€2 once the limit has been surpassed
Standard Plan: No fee ATM withdrawals up to €200 per month
Premium Plan: No fee ATM withdrawals up to €400 per month
Metal Plan: No fee ATM withdrawals up to €800 per month
Beyond that, 2% fee will apply
Travel Plan: €0.99, no free withdrawals
Premium and Super Green Plan: €0.99, 10 free withdrawals per month
Original Card FeeFreeFreeTravel Plan: €9.99
Premium Plan: Free (Includes 3 cards)
Super Green Plan: Free (Includes 3 cards)
Card Replacement Fee€10 for regular cards
€45 for Metal cards
€4.99 per spare cardTravel Plan: €9.99 per cardPremium and Super Green Plans: €9.00 per card (1 free replacementper year) €129 per Metal card (0 free replacements)
Card Delivery FeeFree€5.50 for standard delivery, €19.99 for express deliveryFree
2 International Fees
Foreign ATM withdrawal fees (foreign currency)N26 Standard 1.7% of withdrawal amount with exchange rate at the interbank rate
N26 Smart, You & Metal: Free with exchange rate at the interbank rate
Standard Plan: No fee ATM withdrawals up to €200 per month
Premium Plan: No fee ATM withdrawals up to €400 per month
Metal Plan: No fee ATM withdrawals up to €800 per month
Beyond that, 2% fee will apply
Travel Plan: €0.99, no free withdrawals
Premium and Super Green Plan: €0.99, 10 free withdrawals per month
Foreign ATM withdrawal fees (weekends)None1% additional charge on weekendsNone
Foreign ATM withdrawal fees (Special Currencies)No additional charges for any currenciesYes, Thai Baht and Ukrainian Hryvnia incur an additional 1% feeNone
Foreign Transaction FeeFreeNone, Revolut holds 150+ currencies at the interbank exchange rateNone, "Real exchange rate"
Foreign exchange feesFreeStandard Plan: Exchange in 30+ fiat currencies up to €1,000 per month at the interbank exchange rate
Premium Plan & Metal Plan: Exchange in 30+ fiat currencies at the interbank exchange rate with no monthly limit
None, "Real exchange rate"
International Money TransfersYes, exchanged at Mastercard real exchange rateStandard Plan: 1 free cross border transfer per month, €0.50 thereafter
Premium Plan: Unlimited
Metal Plan: Unlimited
Travel Plan: N/A
Premium & Super Green Plan: Yes, exchanged at TransferWise rate
SWIFT Transfer FeeN/AStandard Plan: €3 if the payment is in US dollars or €5 if it is in another currency
Premium Plan: 1 free SWIFT transfer per month
Metal Plan: 1 free SWIFT transfer per month
N/A
3 Everyday Usage
Apple Pay✔️✔️✔️
Google Pay✔️✔️✔️
Samsung PayNONONO
Cash DepositsYes, with a 1.5% fee and 24-hour limit of €999 NOYes, however, it requires use of other banks ATMs and normally comes with a base or percentage based fee from the ATM
Transaction Categories & Spending Insights✔️✔️Travel Plan: No
Premium & Super Green Plan: YES
Real-time transaction notifications✔️✔️✔️
4 Interface & Usability
Signup Speed< 10 minutes< 10 Minutes< 10 minutes
Mobile App Ease Of UseHighly intuitiveHighly IntuitiveHighly intuitive
Desktop Ease Of UseHighly intuitiveHighly IntuitiveNot Intuitive
Apple App Store Score /54.84.84.3
Google Play Store Score /54.64.74.4
5 Mobile App Functionality
Online Payments toggling in the app✔️✔️✔️
Foreign Payments toggling in the app✔️NONO
ATM Withdrawal Toggling in the app✔️NONO
Spending limits in the app✔️✔️✔️
ATM Withdrawal limits in the app✔️NONO
Sub-savings accountsYes, "Spaces"N26 Standard: Up to 2 sub accounts
N26 Smart, You & Metal: Up to 10 sub accounts
Yes, VaultsPremium & Super Green Plan: Yes, up to 25 Sub accounts
Travel Plan: NO
Group savings accountsYes
Only available for N26 Smart, N26 You & N26 You
Yes, Group VaultsYes, Packs/Slice Groups
Travel Plan: €9.99 one time
Premium & Super Green Plan: Free
Bill splitting / Shared ExpensesNOYESYES
Subscription trackingNOYESYES
Subscription blockingNOYESYES
6 Customer Support
In-app support chatYes, 24 hoursYES, 24 hoursYES, 24 hours
Human Telephone Support For Non-Premium MembersYes, only for N26 Smart, You and Metal (Number not disclosed)NONO
Priority Customer SupportYes, only for N26 YouPremium Plan: YES
Metal Plan: YES
NO
Email SupportYes, [email protected]NOYes, [email protected]
# of Support Languages5App is available in 24 languages
Livechat support is available in only 2 languages
6
Email Response Time1-2 business daysN/A6 minutes
7 Security & Regulation
PIN resets in the appYESNOYES
Lock/Unlock Card In The AppYESYESYES
Biometric loginYESYESNO
Disposable virtual cardsNOStandard Plan: NO
Premium Plan & Metal Plan: YES
Premium Plan: Yes
Super Green Plan: Yes
Travel Plan: No
RegulatorProtected up to €100,000 by the German Deposit Protection SchemeFCA
Machine learning algorithms that detect suspicious transactions
Dutch Central Bank (DNB) for up to €100,000
8 Travel Insurance
Travel medical insuranceEmergency medical insurance up to €1,000,000 for you, your partner and kids, inclusive of dental and winter sports
Only for N26 You and Metal
Standard Plan: Pay-per-Day Travel Medical Insurance: Revolut’s Pay-per-Day travel medical insurance uses geolocation technology so you only get charged for the days that you are actually abroad, with medical and dental coverage from as little as €1.00 per day
Premium Plan: Overseas medical insurance up to €15m
Emergency dental coverage up to €300
Winter sports coverage included
Metal Plan: Overseas medical insurance up to €15m
Emergency dental coverage up to €300
Winter sports coverage included
NO
Baggage delay insuranceCompensation up to €500 for baggage delays over 12 hours, and up to €2,000 if it goes missing
Only for N26 You and Metal
Standard Plan: NO
Premium Plan & Metal Plan: YES, up to €320
NO
Flight delay insuranceCompensation up to €500 for flight delays over 4 hours
Only for N26 You and Metal
Standard Plan: NO
Premium Plan & Metal Plan: YES, up to €320
NO
Trip Cancelation/Curtailment InsuranceTrip cancellation or curtailment up to €10,000NONO
Rental car insuranceCoverage up to €20,000 at home or abroad
Only for N26 Metal
Only on the Metal PlanNO
9 Insurance & Purchase Coverage
Purchase Protection / Extended WarrantyExtension of an existing manufacturer's warranty by up to one year for insured equipment.
Only for N26 Metal
Protection for 180 days against theft and accidental damages for purchases on your Revolut accountPurchase protection and extended warranty for up to 365 days for purchases made with your Bunq account
Cash protection on ATM withdrawalsCompensation for a robbery up to 4 hours after withdrawing money from an ATM.
Only for N26 Metal
NONO
Mobile phone insuranceCovered in case of theft or damage (at home or abroad) up to €1,000 whether you paid for your phone with your N26 card or not.
Only for N26 Metal
Yes, from €1 a weekNO
Bike, scooter and car sharing insuranceCoverage for any damage or theft of vehicles rented from ride-sharing companies.
Only for N26 You and N26 Metal
NONO
Snow and mountain rescue / Winter sportsCoverage for search, rescue, first transportation costs, and medical expenses in the event of accidents during a trip in the mountains.
Only for N26 Metal
Yes, only on Revolut MetalNO
10 Rewards & Benefits
Metal Card For Premium PlansYes, only for N26 MetalMetal Plan: YESPremium and Super Green Plan: YES
CashbackNo (though all N26 members can take advantage of 8-10% cashback with a selection of online retailers, including Headspace, Blinkist, Curology, Luminary, Tidal, and more)Standard Plan & Premium Plan: NO
Metal Plan: 0.1% within Europe and 1% outside Europe on all card payments (capped at €13.99 per month)
NO
Partner Discounts?Regular freebies and discounts (often 25% or more) from relevant brands like Adidas, Dropbox, Hotels.com, and more.
Only for N26 Smart, You & Metal
Yes, at restaurants, hotel and moreYES
Interest Paid On Account Balance?Yes, with N26 Savings inside your existing N26 accountNOTravel Plan: No
Premium and Super Green Plan: Yes, 0.27%
Airport Lounge BenefitNOSmartDelay
Premium Plan: Free lounge passes for you + 1 friend if your flight is delayed by > 1 hour
Metal Plan: Free lounge passes for you + 3 friends if your flight is delayed by > 1 hour
NO
Countries availableAustria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United States.Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom, Australia, Canada, Singapore, Switzerland, Japan and the United StatesAustria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom
Total Score92/10068/10053/100

Online Bank Reviews – Poland

N26 Review

N26 is one of the upcoming and most well-known online banks as of the current moment in Europe. It’s especially famous for offering 4 versatile plans, a great mobile application, good customer support and lenient fees designed for foreign spending. 

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N26 is available in: Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the US.

Here’s a deeper look into N26’s performance.

#1 Domestic Fees

Most customers using N26 domestically won’t face any fees at all. It offers a reasonable number of free withdrawals per month, depending on your plan, ranging from 3 to 8 free withdrawals per month. Once that limit has been exceeded, a €2 fee will apply for each withdrawal, independent of the amount withdrawn.

N26 also doesn’t charge any fees for your first card when you open your account. Also, there isn’t a delivery fee for your first card or any other card beyond that, though there are replacement fees of €10 for regular cards and €45 for metal cards.

N26 Domestic Fees Score: 9/10

#2 International Fees

N26 has a clear focus on providing great deals when it comes to its national and international use. This is exemplified by its performance in this category because it doesn’t charge fees for most transactions abroad. This only applies to users with an N26 standard account, where a 1.7% fee will apply on foreign ATM withdrawals.

Aside from that, there are no other fees for using your bank account or card while you’re abroad or making foreign purchases, not even fees for international money transfers or weekend transactions in foreign currencies.

N26 International Fees Score: 8/10

#3 Everyday Usage

With N26, you get access to features like Apple Pay and Google Pay as a means of payment, which makes the use of the bank as seamless as possible.

You can also deposit cash directly into your N26 account, though there is a 1.5% fee and a €999 limit per day.

The N26 mobile app also offers features like categorizing transactions and real-time spending notifications, which makes everyday usage easier to track and keep in control.

N26 Everyday Usage Score: 9/10

#4 Interface & Usability

N26 recognizes that a mobile banking experience needs to be as seamless as possible, which is why its signup process doesn’t even take 10 minutes to complete.

Also, as we had alluded to earlier, N26 boasts a highly intuitive and well-designed mobile app for everyday use. The app is known to be one of the best among online banks, with a 4.8/5 score on the App Store and 4.6/5 on the Google Play Store.

N26 also provides a well-developed web version of its banking platform in case you want to take a look at your finances on a bigger screen, which not every bank offers.

N26 Interface & Usability Score: 10/10

#5 Mobile App Functionality

N26 embraces the fact that a mobile banking experience needs to be convenient and powerful, which is why it offers the following features all from the app:

  • Online payment toggling
  • Foreign payment toggling
  • ATM withdrawal toggling
  • Setting spending limits
  • Setting withdrawal limits

Aside from that, N26 also features sub-saving accounts for personal and group uses, which facilitates the use of online banking with family, partners and others.

However, the free N26 plan only has access to 2 sub-accounts, while the paid plans all have access to 10 sub-accounts, and group saving accounts are not available for the free plan.

N26 also doesn’t have a built-in bill-splitting feature for easy money transfers or easy online subscription blocking.

N26 Mobile App Functionality Score: 8/10

#6 Customer Support

N26 supports its customer in interesting ways by offering 24/7 in-app live-chat support and email support in 5 languages. The best part about this is that both channels are pretty responsive, and your waiting time will only last from a couple of minutes in live chat to a single business day with email.

However, phone support is only available on paid plans, with priority phone support available only for N26 Metal users.

N26 Customer Support Score: 8/10

#7 Security & Regulation

N26 is regulated by the German Deposit Protection Scheme, which protects customers for up to €100,000 if the bank ever becomes insolvent. This also means that N26 has a legitimate banking license, which puts it up to par with already established banks.

Regarding in-app security features, users can freeze and unfreeze their cards and change their ATM pins. The app also has biometric login features, which makes using N26 even more secure. However, N26 does not offer disposable virtual cards for better online spending protection.

N26 Security & Regulation Score: 10/10

#8 Travel Insurance

One of N26’s biggest features is its travel insurance, or rather the entire insurance package it offers. Here are the main types of insurance you’ll find with N26 and the specific amounts users are protected for:

  • Travel medical insurance: Up to €1,000,000 for emergency medical insurance for the user, plus their partner and kids
  • Baggage delay insurance: Up to €500 for baggage delays of over 12 hours and €2,000 if it goes missing
  • Flight delay insurance: Up to €500 for flight delays over 4 hours of waiting time
  • Trip cancellation/curtailment insurance: Up to €10,000
  • Rental car Insurance: Up to €20,000 coverage nationally or internationally

It’s worth noting that all of these plans apply only for N26 You and N26 Metal users, N26’s two most premium plans.

N26 Travel Insurance Score: 10/10

#9 Insurance & Purchase Coverage

N26 offers an array of protections that range from extended warranty and purchase protection and cash protection on ATM withdrawals against robbery.

In terms of physical insurance, both N26 You and N26 Metal offer bike, scooter and car-sharing insurance (up to €20,000 in damages) and snow and mountain winter sports insurance. N26 Metal also offers mobile phone insurance (up to €1,000 for mobile phone theft and damage).

N26 Insurance & Purchase Coverage Score: 10/10

#10 Rewards & Bonuses

Not only does N26 provide a solid service, but it also rewards its users with premium bonuses like these for using its products:

  • Metal card for N26 Metal users
  • Cashback on certain partner stores (Headspace, Blinkist, Curology, etc.)
  • Discounts on partner stores (Adidas, Dropbox, Hotels.com, etc.)
  • Up to 1.38% interest paid on your account balance with N26 Savings.

However, it’s worth noting that N26 does not provide airport lounge benefits.

N26 Rewards & Bonuses Score: 10/10

Related: You may be interested in the best online banks in Denmark.

Now let’s talk about our next bank in question:

Revolut Review

Few startup companies have garnered such fame as Revolut has since its creation back in 2015 throughout all of Europe. Revolut has done so by offering one of the most solid mobile banking applications today, great insurance packages and reams of extra features, rewards and bonuses for frequent travellers.

#1 Domestic Fees

Regarding domestic fees, ATM costs are the first thing to be noticed. Revolut offers a withdrawal allowance per each plan it offers, which consist of the following amounts:

  • Standard plan: Up to €200 for free per month
  • Premium Plan: Up to €400 for free per month
  • Metal Plan: Up to €800 free per month

After that allowance is passed, a 2% fee will apply on each extra withdrawal.

Aside from that, Revolut doesn’t charge users for ordering their first card. On top of that, it offers 1 replacement card per year, and any more than that will result in a €4.99 charge for each spare card ordered or €40 for metal cards.

It’s also worth mentioning that Revolut charges a delivery fee of €5.50 for standard delivery or €19.99 for express delivery on all replacement cards, which can get pretty hefty.

Revolut Domestic Fees Score: 5/10

#2 International Fees

International usefulness is one of the most promising features of online banks, which Revolut heavily markets. Revolut offers the same domestic ATM withdrawal scheme, which works better internationally, although, it derives somewhat in other features.

Revolut charges a special 1% fee on foreign ATM withdrawals that are made during the weekends. It also charges another 1% fee if you perform a foreign ATM withdrawal in any special currencies like the Thai Baht and the Ukrainian Hryvnia.

Another big international benefit that Revolut has in its favour is that it doesn’t charge any fee for transactions in foreign currencies. This is thanks to the fact that it can hold 30+ currencies that can be exchanged at the interbank exchange rate.

However, Revolut does establish a €1,000 limit on foreign exchanges on the free plan. It also only offers a single free international money transfer per month, which will cost €0.50 for each transfer once that limit has been exceeded.

Although one thing to mention is that Revolut is one of the few banks we’ve reviewed that can send SWIFT transfers, with a cost of €3 if the transaction is in USD or €5 if it’s in another currency.

Revolut International Fees Score: 5/10

#3 Everyday Usage

Being an online bank, Revolut complements its ease of use by offering the following features:

  • Apple Pay
  • Google Pay
  • Spending insights
  • Categorizing transactions
  • Real-time transaction notifications

However, Revolut somewhat misses the mark here and deliberately decides not to incorporate a common feature like being able to deposit cash into your bank account, which does limit its usage.

Revolut Everyday Usage Score: 8/10

#4 Interface & Usability

The overall signup speed of Revolut usually takes less than 10 minutes, which is a great time on its own. Now, when we couple this with the fact that the app is extremely powerful and intuitive, we end up with a pretty compelling sell.

To cement this feeling, it’s also worth noting that the Revolut mobile app has a current rating of 4.8/5 on the App Store and 4.7/5 on the Google Play Store.

On top of that, Revolut recently launched a web platform of the app, designed with some of the functionality of the mobile app but adjusted to a bigger screen.

Revolut Interface & Usability Score: 10/10

#5 Mobile App Functionality

Since Revolut is only available on mobile devices, its app needs to have killer features for everyday usage, which it does have.

Revolut offers the ability to set up online recurring payments and toggle them on or off. The same thing applies to setting up and toggling spending limits, all from the app, which grants a lot of customizability to how Revolut can be used.

Revolut also lets users open sub-saving accounts called vaults, which can be used by multiple Revolut users. Users of this online bank can also share expenses like bills, track their online subscriptions and block them as they like depending on their monthly spending.

However, Revolut does not permit limiting ATM withdrawals or toggling them right from the app, which is a slight disadvantage.

Revolut Mobile App Functionality Score: 7/10

#6 Customer Support

Revolut has an interesting focus when it comes to customer support. The online bank focuses too much on the mobile part of it and forgets what conventional customer support consists of.

Revolut has no access to phone or email support, relying only on the live chat included in the app. The chat is available on a 24/7 basis, but it only does so in 2 languages. It offers priority customer support, but only through live chat, which can limit its effectiveness.

Revolut Customer Support Score: 3/10

#7 Security & Regulation

Revolut offers features like freezing and unfreezing your card through the app while allowing you to sign in with or without biometric authorization. It’s also regulated by the FCA, which protects customers for up to €85,000. This means that Revolut has a pretty solid regulation package, but it’s certainly missing some features.

Revolut does not permit pin resets in the app, meaning you must manually change them in ATMs. It also doesn’t offer disposable virtual cards to the premium and metal plans only.

Revolut Security & Regulation Score: 7/10

#8 Travel Insurance

Another big step up that online banks have against regular banks is how versatile they are with frequent travellers. Revolut offers an array of travel insurances for frequent travellers that like to stay relaxed and not worry too much during their trips, those being either for leisure or business. Here are the travel insurances it offers:

  • Travel medical insurance: Overseas medical and emergency dental coverage of up to €15 million and €300, respectively
  • Flight and baggage delay insurance: Up to €320
  • Rental car insurance

It’s also worth noting that Revolut grants users access to LoungeKey Pass access as well.

However, the only weakness here is that Revolut doesn’t offer any trip cancellation insurance whatsoever.

Revolut Travel Insurance Score: 8/10

#9 Insurance & Purchase Coverage

In order to assure that its customers are protected, Revolut offers the following insurance and protections:

  • Purchase protection / extended warranty: Protection for up to 180 days after theft or accidental damages
  • Mobile phone insurance: From €1 a week
  • Winter sports insurance: Included in Revolut Metal.

However, Revolut also falters by not offering cash protection on ATM withdrawals nor bike, scooter or car sharing insurance.

Revolut Insurance & Purchase Coverage Score: 6/10

#10 Rewards & Bonuses

Revolut knows that choosing an online bank over a regular institution isn’t necessarily an easy choice for everyone, which is why it decides to reward its users with the following features:

  • Metal card for Revolut Metal users
  • 0.1% cashback within Europe and 1% outside of Europe on all card payments
  • Partner discounts at global restaurants, hotels and more
  • Airport Lounge access for you +1 or 3 friends if your flight gets delayed by more than 1 hour.

Although, it’s also worth mentioning that Revolut has no way of paying interest for the balance of its users’ accounts, which some online banks do offer.

Revolut Rewards & Bonuses Score: 9/10

Related: You may be interested in the best online banks in Italy.

Now let’s talk about our next bank in question:
Now let’s talk about our next bank in question:

Bunq Review

Self-categorized as “The bank of the free,” Bunq was founded in 2012 in Amsterdam, which predates other more famous online banks’ creation. What makes it stand out is the seamless use it presents for users who are constantly travelling within Europe, thanks to its highly intuitive app, its low abroad fees and its top-notch customer support.

#1 Domestic Fees

Bunq seems to fall back a step by offering no free domestic withdrawals for the free plan with a €0.99 fee. The free plan, also called Travel, comes with an international debit card, however, it requires a €9.99 initial charge to order your first card and to open your account.

It’s also worth noting that you can only have a single Travel plan card at a time, and every replacement will run you another €9.99 per card. And if you order a metal card with the higher tiered plans, a replacement will cost you around €130.

Although, Bunq does not charge card delivery fees whatsoever, which is something in its favour, but not by much.

Bunq Domestic Fees Score: 2/10

#2 International Fees

Bunq’s name is synonymous with travelling, which really shows its focus on international fees. The online bank applies the same domestic scheme for its foreign ATM fees, which makes using Bunq locally a bit expensive but relatively inexpensive when abroad.

Bunq also doesn’t charge any fees for weekend foreign withdrawals, transaction or exchange fees, which is surprising. However, it’s also worth mentioning that Bunq users are not allowed to make international money transfers, at least on the free plan, nor emit a SWIFT transfer, only receive them.

Bunq International Fees Score: 6/10

#3 Everyday Usage

When it comes to this category, Bunq exceeds most expectations for a relatively unknown online bank. With Bunq, you can enjoy features like:

  • Apple Pay
  • Google Pay
  • Real-time transaction notifications.

It’s also noteworthy to mention that Bunq is one of the few online banks that accepts cash deposits without any actual fee on their part. However, these require the use of external ATMs, which may charge their own fee.

Also, Travel plan users don’t get access to categorized spending, which is a big disadvantage when compared to other competitors.

Bunq Everyday Usage Score: 7/10

#4 Interface & Usability

Bunq also surprises other competitors’ users by offering a sleek and easy-to-use mobile application. This complements itself with the fact that Bunq’s signup process will take less than 10 total minutes of your time. General reviews reveal that the app performs pretty well, with a solid score of 4.3/5 on the App Store and 4.4/5 stars on the Google Play Store.

Although Bunq also offers a web version of its platform, it’s severely stripped of the mobile app’s unique features and should only be used as a failsafe, which hinders its performance a bit.

Bunq Interface & Usability Score: 8/10

#5 Mobile App Functionality

Bunq performs averagely well in this category due to the fact that it offers the basic features you would expect while lacking some of the more unique ones we expected.

The online institution lets users toggle online payments and set spending limits in the app, which is to be expected. It also provides the ability to share or split bills, subscription tracking and blocking if needed for your monthly budget. Although, it’s not able to toggle or freeze foreign payments nor ATM withdrawals whatsoever.

Travel plan users also don’t get access to personal sub-saving accounts, only group saving accounts, which require a €9.99 one-time charge, which is something to think twice about.

Bunq Mobile App Functionality Score: 5/10

#6 Customer Support

Bunq offers 24/7 live chat and some of, if not the best, email customer support out of all online banks, which is available in 6 languages. On average, Bunq always takes less than 10 minutes to answer email queries and even less than that in its live chat, which is a record time in this industry.

However, on the other side of the pond, Bunq doesn’t offer telephone support or priority customer support, even for its higher-tiered plans.

Bunq Customer Support Score: 7/10

#7 Security & Regulation

Bunq offers both security and protection thanks to its banking license emitted by the Dutch Central Bank (DNB), which regulates the online bank and protects customers for up to €100,000.

Bunq also offers security features like offering PIN resets directly from the app and being able to freeze and unfreeze your card in there as well.

However, Bunq’s performance takes a little hitch because it doesn’t incorporate biometric login and doesn’t offer any disposable virtual cards on the free plan.

Bunq Security & Regulation Score: 8/10

#8 Travel Insurance

Bunq performs the worst in this category since it doesn’t offer any travel insurance whatsoever, not even on its most premium plans. This states Bunq is a hard sell if you’re a frequent traveller looking for insurance

Bunq Travel Insurance Score: 0/10

#9 Insurance & Purchase Coverage

Bunq also performs poorly in this case scenario since it only offers extended warranty/purchase protection for up to 365 days made with your Bunq account. Severely lacking in this category.

Bunq Insurance & Purchase Coverage Score: 2/10

#10 Rewards & Bonuses

Bunq doesn’t really offer much in this category. The only features that could be called a bonus are the fact that it emits metal cards for its most expensive plan, the Super Green plan. It also lets users gain an interest rate of up to 0.27% on a monthly basis for users of the same plan.

It also mentions it offers discounts at certain partners, but these are not widely known.

Bunq Rewards & Bonuses Score: 8/10

Related: You may be interested in the best online banks in Cyprus.

Our Choice For The Best Bank In Poland

At the end of the day, all of the online banks in Poland are great options if you want a regular spending account or just somewhere to keep your money. However, one bank's online experience outperforms the rest. Here's a quick recap of the three banks we scored in Poland, plus our final recommendation.

Revolut is certainly a feature-rich bank. It can invest in stock and commodities with no commissions, an account for kids, and more. However, for these features, Revolut does charge more than other banks. One example is the fee for withdrawing cash during the weekends or only having 1 free international transfer per month on the free plan.

Bunq certainly thrives in terms of its highly intuitive interface, its regulation and security features and the overall bonuses it offers. However, its domestic and international fees are not that competitive and its app is still missing features to really reach the height of the best online banks out there.

N26 is the best online bank in terms of a regular banking experience, both domestically and internationally. You get access to a multitude of plans, great domestic and foreign fees, and possibly the most complete insurance package that an online bank offers. All with premium rewards, annual interest, cashback and discounts with no extra charges included.

We’re convinced that the best online bank in Poland is N26. Apply with confidence today.

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